Due to customer behaviour, e-commerce is one of the most significant growth factors in fintech, with a CAGR of 10–12%. In the next decade, AI would control 95 percent of all customer interactions, with customers preferring technology interaction over human interaction. Consumers in 64 percent of countries have used one or more fintech platforms, up from 33% in 2017.

For the majority of businesses both large and small, employee salaries account for most of a companies monthly cost. This means that, in terms of consumer consumption, fintech apps now have the same consumer usage share as social media (78%) and video streaming subscriptions (72%). In 2021, fintechs will need to not only prove their technology, but also their ability to scale prior to receiving funds.

  • In H2’21, fintech investment in the Americas reached US$105.3 billion with 2,660 deals.
  • Overall, however, they have had a difficult time with mainstream customer acquisition and have yet to be profitable at scale.
  • The record-setting trends of 2021 were also mirrored in Israel’s rapidly maturing fintech ecosystem, which experienced a 3.5x growth in investments and an exceptionally high number of new unicorns and publicly traded companies.
  • For the majority of businesses both large and small, employee salaries account for most of a companies monthly cost.
  • That’s right, about 20 companies – ocean, air and ground carriers, freight forwarders, ports and airports, and customs brokers.
  • Crowdfunding can be described as the method of financing by gathering small amounts of donations from a large number of willing individuals or legal entities.
  • In these locations, early stage tech companies working on insurance solutions have better access to information that enables company growth.

Financial institutions can arm their staff with virtual cards to help them better manage expenses, and many organizations have already implemented similar systems in place. The idea of using virtual cards instead of plastic is not new but is definitely getting popular this year. One of the major reasons why it is gaining popularity is high security; information cannot be stolen or copied easily unless a physical medium is present. Customers will also not have to worry about disposing of the cards once they expire. Banks worldwide are planning to use Artificial Intelligence for many of their internal operations. According to Autonomous Research, AI is believed to reduce 22% of the operational expenses in a bank by 2030, meaning that banks will be able to save around $1 trillion simply by implementing AI for their operations.

It’s hard to go at this alone, and there are locations where success is more likely. (October 5-6, NYC) will provide updates on this activity and in-depth analysis on important trends driving financial services. By 2022, the global financial services industry is expected to be worth $26.5 trillion.

Us And Cybertech Lead This Weeks Fintech Deals

Already, many artists, musicians and other entertainers are using NFTs to strengthen their earning power with digital representations of their content. This is an area to keep an eye on, for the potential of NFTs extends far beyond that of a digital zoo. Research suggests that 96% of Americans don’t understand the basics of NFTs, crypto, and DeFi; clearly the current focus on digital art isn’t translating to the everyday user. Other use cases will be key to the mainstream adoption of NFTs, part of which will see their deployment within the experience economy. Amidst a backdrop of economic uncertainty, the global Fintech ecosystem experienced unprecedented growth in 2020.

fintech industry trends

The table below shows the percentage of total fintech deals by sector during 2019 and 2020. The table below shows the percent of total fintech deals made in the leading sectors in each state. Looking ahead, the potential for NFTs to transform the music and entertainment landscape is boundless.

These fintech platforms offer the opportunity to further financial inclusion on a global scale. Crowdfunding can be described as the method of financing by gathering small amounts of donations from a large number of willing individuals or legal entities. fintech industry overview In each successive quarter, the number of total fintech deals decreased, but the amount of capital raised increased. Similarly, between 2019 and 2020, the number of total fintech deals decreased, but the amount of capital raised increased.

Global Fintech Industry Trends 2021 Analytics

Financial institutions can use AI to manage the increasing cyber-attacks by identifying financial threats and frauds. AI can also be made to work in a customer-centric manner by implementing algorithms that can record all interactions with utmost preciseness and accuracy. Through client service solutions like Chatbots, Artificial Intelligence has already shown its usefulness in financial intelligence – it is only a matter of time that financial institutions and banks adopt AI for other purposes. Though the COVID-19 pandemic disrupted most industries across the world, it has brought brilliant opportunities for FinTech. The implementation of FinTech in financial institutions increased rapidly when the pandemic called for contactless transactions and social distancing. This has resulted in great transformations in the financial sector, and the assimilation of innovation has probably never happened at a greater rate.

fintech industry trends

The success of the Super App movement might not be as prolific here as in the Far East – where it originated – due to the sheer volume of competition, but it has massive potential to take hold. Instead of educating customers to download a new service or change their habits, we will see the FI industry continue making its services available where users are already – such as on social media and e-commerce platforms. For 2021, Currencycloud had predicted that digital banking trends would shape last year, as well as the rise of LendTechs for SMEs and an increased prevalence of FinTechs that specialise in helping consumers with their financial health. The company had also anticipated the continuing rise of banking-as-a-service as a force that could usher in more ‘digital native’ banks.

In addition, companies in the logistics industry typically insist on cash against documents and are resistant to using digital payment systems that could provide meaningful efficiency gains. With these market dynamics in mind, let’s look at what fintech experts have to say. Here are four key trends and opportunities that are on the table for businesses in the year ahead. The first trend that was underlined the was increased importance of user experience. Currencycloud brought up recent research by Savanta that found 60% of industry experts cited ‘improving customer experience’ was among the top three benefits of embedded finance. However, in the years to come, contactless biometric solutions are believed to take over touch-based solutions.

No member firm has any authority to obligate or bind KPMG International or any other member firm vis-à-vis third parties, nor does KPMG International have any such authority to obligate or bind any member firm. Global Financial Services content insights Newly released content straight to your inbox on the most-pressing business issues. Since 2019, the use of cash at all points of sale has decreased by 42%, and it is expected to become the least-used payment form in four years. Financial Technology, or “FinTech,” has become the industry’s great disruptor; it’s a disruptive revolution that has transformed everything and everyone. Global FinTech investment in March reaches $16.8bn with top deals coming… Currencycloud added that established FinTechs like Starling bank, Tulipshare and Stripe – who give investors an opportunity to impact corporate ESG policies – will continue to be relevant this year.

Visa Launches Africas First Innovation Studio To Advance Future Payment Solutions

The record-setting trends of 2021 were also mirrored in Israel’s rapidly maturing fintech ecosystem, which experienced a 3.5x growth in investments and an exceptionally high number of new unicorns and publicly traded companies. New alliances between FinTech startups, technology companies, and existing financial institutions have sprung up as a result of these expectations. By integrating health and wellness propositions into their offering, financial institutions and insurers can address pain points in their services and make their offerings more attractive to consumers. 2021 was a pivotal year for the fintech industry and with the world still feeling the effects of the COVID-19 pandemic, consumers’ access to finance anywhere and at any time is as essential as ever.

It recently launched an app that includes savings and bill paying functionality, while allowing customers to benefit from shopping and loyalty programs. Additional features are likely to be rolled out in the future, and other companies such as Affirm, Revolut, and Klarna are adopting similar strategies. That’s right, about 20 companies – ocean, air and ground carriers, freight forwarders, ports and airports, and customs brokers. Without unified infrastructure in the industry, the level of connectivity between players is low, particularly in ocean transportation but also for trucks. This causes little to no real-time data flow, not enough visibility around container location, and ambiguity around estimated arrival times.

fintech industry trends

Over the past 12 months, we’ve witnessed financial incumbents innovating and adding new solutions to claim their slice of the fintech pie. We’ve also seen top fintech players bundling and adding new value propositions to keep customers in their ecosystem and significantly grow their market share. This has created a reality in which, just like post-2008, power has become increasingly concentrated in the hands of industry giants – only this time around, the primary beneficiaries were non-traditional financial players, namely big tech.

Fintech Tv & Virtual Arenas

Empire Startups recently released an end-of-year wrap-up report detailing what happened in the fintech world in 2020, showcasing everything from geographic concentrations and sector distribution, to fundraising efforts and capital raises. We’ve analyzed the report and pulled some of the most striking statistics that highlight the immense growth seen in the sector, and help predict what we can anticipate for the future of fintech. Many fintechs will likely reinvent themselves into data organizations and data providers that happen to provide payments and other financial services in order to differentiate their organizations in the eyes of investors and the market. Startups and new players across financial services are seeing growth in users and revenue as more consumers increasingly embrace digital. With the increasing FinTech solutions being implemented, financial institutions must not leave out efficient cybersecurity strategies.

Watch Fintech TV and Fintech Finance’s Virtual Arena episodes for the latest insider news, views and insights. By consenting to receive communications, you agree to the use of your data as described in our privacy policy. In the live music scene, profiteering by scalpers who buy up tickets exclusively for re-selling at higher rates on the secondary market has always been a major issue. Concert venues don’t want to be selling a ticket for $50, for it then to be sold on the secondary market for $300, where they don’t receive any spoils on the re-sale. If a royalty mechanism – represented as an NFT – is built into the ticket itself, the venue and artist can receive a fair share of the commission on tickets sold in the secondary market, a win-win situation. NFTs can ensure royalty distributions are always aligned with the interests of the concert venue and musician throughout the ticket’s lifecycle.

No prediction piece would be complete without a mention of Environmental, Social and Governance and 2021 saw numerous fintechs come together with larger organisations for the greater good. Rolled out left, right and centre solutions and products designed to track your carbon footprint with each transaction as well as tree-planting initiatives https://globalcloudteam.com/ and financial institutions issuing recyclable debit cards. Fintech, which stands for financial technology,1 uses innovation to deliver and design financial services. Today, the fintech industry offers countless opportunities for financial entrepreneurs. Different markets are already developing specific fintech sector concentrations.

Non-requirement of physical visits has been a boon during the time of the pandemic, and that has consequently resulted in the practice being accepted at an increasing number of banks. Other benefits of digital-only banking include fast bill payments, feasible cost management, real-time analytics, reset pins from home, and quick balance review. With interest rates at historical lows and COVID-19 causing people to reconsider urban living, it’s not surprising that the mortgage and real estate sector saw an uptick.

Fintech Leaders Outline 4 Key Trends For 2022

RPA is a technology that uses digital robots or programs to automate specific and rote tasks that humans normally do. Many organizations have already implemented similar systems to free up resources and increase accuracy. Many have also adopted the technology to automate back-end office processes like customer onboarding, security checks, reconciliation of payments, account maintenance, and more.

fintech industry trends

Cyber threats increase every day with increased online transactions, and digital processes and cyberattacks can create shared risks across systems. This is why financial institutions must make themselves cyber secure and implement effective cybersecurity strategies to protect themselves and their clients. As with all predictions for the year ahead and the rapid-changing nature of the fintech industry, everything discussed above is of course just the tip of the iceberg of what could be on the cards in terms of fintech trends in 2022. It goes without saying that Buy Now, Pay Later will continue to be a big trend for fintech in 2022 and will continue to expand rapidly in the industry. The fintech revolution has radically changed the infrastructure of financial services. This infrastructure can be described as the system enabling transactions and the regulation of these movements.

Furthermore, based on a study by Accenture, the total global cross-border payments value has risen rapidly from $1.95 trillion U.S dollars in 2016 to $3.56 trillion U.S. dollars in 2022 – an increase of 82.56% in only six years. Also, many industries already see the benefit of working with early stage tech companies to improve operations. Fintechs should target well-established businesses that have already proven to be early adopters of technology and are committed to changing their business practices to incorporate fintech.

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In 2021, fintech investment in EMEA reached $77.3 billion with 1,859 deals. A deeper dive into the investment data and trends in 6 major fintech segments. Incumbents are also launching new digital businesses and seeking out partners and vendors to ensure they have the tech capabilities necessary to excel now and in the future.

Embedded banking solutions, aided by open banking initiatives, are uniquely positioned to overcome customer acquisition challenges, with the clear benefits of providing financial services where there is already a captive audience of customers. Doing so enables any company – financial or non-financial – to expand their native offering, create new revenue streams, and better serve customers across their ecosystem. While embedded payments and lending solutions are already available in the market, embedded insurance offerings are now beginning to establish a foothold. Shopify is a great example of a company that has adopted an embedded finance go-to-market strategy, and it’s paying off. They’re providing e-commerce businesses with a comprehensive suite of solutions to accommodate all their financial needs under one single roof. When it comes to the big picture outlook on the future of the fintech landscape, we can expect to see more companies embrace an embedded finance business model and also the expansion of embedded finance in more verticals like investments and taxes.

Cross-border payments are rarely mentioned without COVID-19 in the same sentence due to the rise and rise of e-commerce and other global transactions and its unsurprising for us to say that cross-border payments will be a key fintech trend in 2022. Older computing systems that haven’t been updated are specifically an issue for large banks that cannot simply update the infrastructure, but need to replace it, which can become a costly mission. That’s where fintech could help to transform and optimize the future of systems and payments. A second emerging marketplace with the potential to aid SMEs is crowdfunding or peer-to-peer lending.

The fourth trend underlined by Currencycloud for 2022 is that legislation will spur the rise of embedded finance. The company highlighted how to the 2019 PSD2 and open banking has acted as ‘rocket fuel to the engine of FinTech’ and gave rise to 247 new banks in the EU and 61 new banks in the UK in just eight years. Autonomous finance uses ML, AI, and automation to offer users a hassle-free experience on mobile portals. Instead, the customer can use the virtual banker created specifically for him on the portal.